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Helpdesk Agent

Berry Recruitment
Posted 13 hours ago, valid for 11 days
Location

Basingstoke, Hampshire RG21 7QU, England

Salary

£28,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • We are recruiting for a Helpdesk Agent to join a growing team in a busy office environment.
  • Candidates should have a general interest in IT and strong IT skills, along with the ability to interact with clients effectively.
  • The position offers a competitive salary ranging from £28,000 to £30,000, along with additional benefits like a subsidised canteen and free car parking.
  • No specific years of experience are mentioned, but confidence and problem-solving skills are essential for the role.
  • The company values internal promotion and is looking for individuals who want to grow with the organization.

We are recruiting for a Helpdesk Agent to join this thriving team. We are looking for a number of positions due to growth and promotion. This is an extremely busy office with a huge client based being serviced, so please apply if you enjoy a fast paced environment.

You will be given full training and learn the intricacies of the product set, but a general interest in IT is required. You will be confident, be a trusted advisor at the end of the telephone and have empathy for the problems the client's are facing. You will have strong IT skills and enjoy interacting with clients problem solving. This is a team based environment working out of dedicated offices based on the outskirts of Basingstoke.

In return the company offer a competitive salary of between 28000 -30000 and subsidised canteen, free car parking and bonus potential too! The company believe is promoting from within so if you want to work for a company that continues to expand and want to enjoy the journey apply now!

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