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AV Field Service Engineer

Clarify Consultancy Ltd
Posted a day ago, valid for 11 days
Location

Basingstoke, Hampshire RG22 4UY

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a leading communications company, is seeking a self-motivated AV Field Service Engineer to support their client base and deliver exceptional service.
  • The role involves attending client sites, resolving issues, communicating with clients, and providing end-user training after device installation.
  • Candidates should have at least 2 years of experience in a technical role related to audio, video, or video conferencing, along with the ability to install and configure equipment.
  • The position offers an excellent salary, overtime pay, flexible working hours, 25 days of holiday, and a bonus, along with a company van, laptop, phone, and tools.
  • A current driving license is essential for this field-based role.

AV Field Service Engineer

Our client, a leading communications company, is looking to recruit a self-motivated, professional, and efficient AV Field Service Engineer to supporting their client base and ensure that a first-class service is delivered.

Reporting to the Technical Director duties will include:

  • Attending client sites and resolving issues in a timely and neat manner.
  • Communicating with clients.
  • Self-motivated with a commitment to the issue at hand.
  • Using problem solving skills to find faults and consistently provide high standard solutions.
  • Delivering end users training after installation of new devices
  • Accurately completing job reports, explaining steps taken, and getting sign-off by the client
  • Accurately completing other service records
  • Building relationships with clients
  • Identifying sales opportunities with existing clients and feeding back to our Sales team
  • Conducting and recording site surveys to a high standard
  • Maintaining standards of technical excellence within the team
  • Participating in various training and development

As a successful candidate ideally, you will have at least 2 years previous experience within a professional audio, video, video conferencing or similar technical role with the ability to install, configure equipment using software tools and able to terminate cables to industry standard. Be self-motivated, reliable, possess excellent communication, analytical and interpersonal skills together with the capacity to plan and manage your own workload efficiently. As this is a field-based role a current driving licence is essential.

In return the company offers an excellent salary and overtime pay, flexible working hours, 25 days holiday, bonus together with the training and support to aid career progression within an innovative and dynamic company. The company also provide a company van, laptop, phone and necessary tools/equipment.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.