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One of our key clients working in the social housing sector are currently recruiting for a Contract Liaison Officer to join one of their growing teams within the Basingstoke area.
JOB ROLE:
- Keep a high level of communication with customers via telephone and email as well as internal and external teams.
- Sending out customer correspondence (i.e appointment reminders and general information).
- Issuing customer contracts.
- Book installations with customers.
- Feed back to Project Managers with any customer queries and/or remedial work required.
- Collect compliance documentation from customers and upload to our CRM system.
- Complete administrative tasks provided by line manager such as: emailing, call handling, quality checks.
REQUIRED SKILLS:
- IT Skills (Word, Excel)
- Problem solving skills
- Professional communication (verbal and written)
- Organisational skills
- Ability to multi-task and meet deadlines
Desired Skills (not essential):
- Experience using a CRM system
About us:
Daniel Owen is an established recruitment consultancy specialising in the placement of quality temporary and permanent workers to all roles in the Built Environment. Working with some of the UK's largest and most respected construction, maintenance and engineering companies.
TAGS:BASINGSTOKE//LIAISONOFFICER//SOCIALHOUSING
