Account Manager

We are seeking an experienced and driven Account Manager to grow our projection and AV rental business within the value-add AV distribution market. This role will focus on building relationships with AV integrators, rental companies, offering expert advice on projection and AV rental solutions. The ideal candidate will have a strong understanding of the AV industry, a background in sales and account management.

Key Responsibilities:

Account Management:

              • Manage a portfolio of existing clients, ensuring high levels of customer satisfaction and repeat business.

              • Build and nurture long-term relationships with AV integrators, rental companies, and other channel partners.

• Serve as the main point of contact for inquiries related to projection      equipment and AV rental services.

Sales & Business Development:

              • Identify new business opportunities in the AV rental and projection markets, driving revenue growth for the company.

              • Proactively reach out to potential customers, follow up on leads, and close sales.

              • Develop and execute account growth strategies, including cross-selling and upselling within the product portfolio.

              • Collaborate with the sales team to meet and exceed sales targets and KPIs

Product Knowledge & Expertise:

              • Maintain deep knowledge of projection and AV rental products, including features, benefits, and competitive positioning.

              • Stay updated on the latest trends and developments in AV technology, ensuring clients receive cutting-edge solutions.

              • Provide technical guidance to customers to assist them in selecting the appropriate AV solutions for their projects or rental needs.

Coordination & Project Management:

              • Work closely with the internal logistics, technical, and support teams to ensure seamless delivery of products and services to customers.

              • Oversee rental and projection equipment orders, ensuring timely delivery and fulfilment.

              • Coordinate with manufacturers and suppliers for product availability, lead times, and special requests.

Reporting & Documentation:

              • Track and report sales activity, including pipeline management, account progress, and revenue forecasting.

              • Maintain accurate records of client communications and agreements within the CRM system.

Qualifications:

Experience:

              • 3+ years of account management or sales experience within the AV industry, particularly in projection and AV rental.

              • Proven track record of managing customer relationships and achieving sales targets

Knowledge & Skills:

              • Strong understanding of AV systems, particularly projection equipment and rental solutions.

              • Knowledge of the AV distribution and integrator channel is preferred.

              • Excellent negotiation, communication, and presentation skills.

              • Ability to understand technical details and translate them into customer value propositions.

Technical Skills:

•        CTS desirable

              •            Proficiency in CRM software

              •            Familiarity with AV technologies and systems design is an advantage.

Personal Attributes:

              •            Self-motivated, proactive, and results-oriented.

              •            Ability to work independently and as part of a team.

              •            Strong problem-solving and organisational skills.

This role is ideal for a sales professional with a passion for AV technology and experience in projection and rental equipment looking to make an impact in a value-add distribution environment.