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Spa Manager
Top rated Hotel - Bath
JWR is currently recruiting for a fantastic opportunity for a truly passionate and dedicated Spa Manager to join their luxurious Spa at a stunning hotel in Bath
Salary up to £40k + Serivce Charge, Bonus & Benefits
Responsibilities
- Ensuring the smooth day to day running of the Spa & Leisure facilities.
- Continually surpassing guest's expectations and leading the team to deliver outstanding guest comfort and seamless attention to detail.
- Developing and managing a dedicated Spa team, encouraging personal progression and identifying training needs and opportunities.
- Contributing to budget management, stock control and monitoring and reporting on the Spa's financial performance, to include treatments, retail, F&B and memberships.
- Ensuring that the agreed wage percentage remains within budget.
- Collating guest feedback to enable the proposition of opportunities and continued development of both the guest offering and exceeding expectations.
- Working closely with the Sales & Marketing team to create effective sales campaigns and ROI's across all Spa & Leisure channels.
- Experience in managing memberships would also be an advantage
The Person
- A genuine passion for health and well-being.
- Previous experience managing a luxury Spa.
- The ability to recruit, motivate, support and train the Spa team.
- The motivation to continually exceed guest expectations and develop The Spa offering.
- NVQ 2 & 3 Qualified
- Pool Plant/supervisor qualification
If you would be interested in discussing in more detail, and for more information, send your CV today!
