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Are you passionate about delivering exceptional client experiences?Do you have strong communication and organisational skills with experience in customer-focused roles?
Juice Recruitment is delighted to be supporting a well-established and reputable business based in Bath in their search for a Client Service Coordinator. This is an exciting opportunity to join a dynamic and innovative team, dedicated to providing a seamless client onboarding experience.
DAY TO DAY:
- Establish productive contact with potential clients, gather relevant identification, and understand their needs to arrange initial meetings with fee earners.
- Guide clients through the compliance and verification processes and provide a seamless onboarding journey.
- Follow up with clients to improve conversion rates and record feedback for non-conversions to enhance future processes.
- Recommend additional legal or financial services.
- Work closely with internal teams to ensure you are up to date with any changes for the client.
WHAT WE WOULD LOVE TO SEE:
- Previous experience in a client/customer-focused role.
- Strong communication and relationship-building skills.
- Proactive, solution-focused approach with excellent attention to detail.
- Ability to work independently and as part of a team.
- Organisational skills to manage time effectively while maintaining high standards of service.
- IT proficiency, including familiarity with administrative systems.
IN RETURN:
- Life Assurance from the first day of employment.
- Group pension with an employer contribution of 4%.
- 25 Days holiday per year, in addition to Christmas closure days and a day off for your Birthday.
- Range of discounted legal services.
- Discretionary annual bonus scheme.
- Private medical insurance.
- Healthcare cash-back scheme.
- Retail discounts.
- Employee assistance programme.
- Cycle to work scheme.
- Regular social events.
Please apply today to be considered for this fantastic role!
