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Delivery Manager - CRM and Data Marketing Agency

Digital Tonic
Posted 2 days ago, valid for 15 days
Location

Bath, Somerset BA2 2QH, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role is for a hands-on Delivery Manager in a fast-paced digital consultancy environment.
  • Candidates should have 2-5 years of experience in a client-facing delivery or project/account management role.
  • The position offers a salary of ÂŁ500k+ for managing significant digital programmes.
  • The Delivery Manager will lead the day-to-day running of projects, ensuring they stay on track, on time, and on budget.
  • This role emphasizes collaboration with cross-functional teams and requires strong knowledge of Agile and Lean methodologies.

Are you a hands-on Delivery Manager who thrives in a fast-paced, client-focused environment? Do you love making complex digital projects run like clockwork while collaborating with cross-functional teams and global clients?

We’re on the hunt for a sharp and energetic Delivery Manager to join a high-performing digital consultancy that’s making serious waves in the marketing tech space. You’ll be the beating heart of delivery—bringing structure, momentum, and clarity to ambitious programmes of work for major brands.

You’ll work alongside strategists, data experts, and creatives to shape and steer projects from inception to launch. If you're obsessed with process, love a good RAID log, and can handle multiple workstreams without breaking a sweat, we want to hear from you.

This role offers hybrid working so you can work where you work best.

The Role

  • Own the delivery process - Lead the day-to-day running of projects, keeping everything on track, on time, and on budget.
  • Partner with top clients - Represent the delivery team in client-facing sessions and build solid trust through transparency and collaboration.
  • Champion agile ways of working - Run ceremonies, manage Jira/DevOps boards, and ensure smooth comms across cross-functional teams.
  • Keep things moving - From RAID logs to status updates, you’ll be the master of visibility, risk mitigation, and delivery health.
  • Shape the future - Bring continuous improvement to every process, tool, and team you work with.
  • Guide and support - Coach junior delivery team members and lead workshops and retros with energy and purpose.

Skills and Experience

  • Commercial delivery and project management experience - 2-5 years in a client-facing delivery or project/account management role, ideally in a digital agency or consultancy.
  • Process driven - Strong knowledge of Agile and Lean, with the flexibility to work Waterfall or hybrid when needed.
  • Tech tools fluent - Confident with Azure DevOps, Jira, Confluence, Smartsheets, Monday.com (you name it).
  • Big-picture brain, detail-focused heart - Able to juggle multiple projects and cross-functional teams while keeping an eye on KPIs, scope, and budgets.
  • Great with people - You know how to engage stakeholders, lead workshops, and communicate clearly at all levels.
  • Data-savvy? Even better - Bonus points if you’ve worked with CRM, Salesforce, Dynamics, or ÂŁ500k+ digital programmes.

Benefits

You’ll be part of a smart, collaborative team that thrives on big challenges and delivering digital work that genuinely makes an impact. This agency blends high standards with a down-to-earth vibe—you’ll feel right at home while pushing your career forward in a place that values both people and performance.

Sound Good?

If you’re ready to drive digital delivery across innovative, high-profile projects—and have a blast doing it—we’d love to hear from you. Hit apply and let’s chat.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.