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Job title: Senior AdministratorSalary: up to £28,000Working pattern: Hybrid - 2 days in the office, 3 at homeLocation: Bath / Cheltenham / Mansfield Reporting to: Client Support LeaderResponsibilities:
- Assist with preparation of existing client annual review meeting packs
- Work with centralised Administration team for processing new client and annual review post meeting packs.
- Chase and collate Letter of Authority plan information, liaising with all parties to ensure sufficient information
- Process and submit new business applications and client instruction requests, tracking all transactions through to accurate and timely completion in line with agreed SLAs.
- Keeping relevant parties regularly updated on the progress of outstanding transactions and managing any technical queries.
Requirements:
- Previous experience of working in similar role
- Experience of working with Microsoft Office products including Word, Excel, Outlook and PowerPoint, or similar tools.
- Desire to deliver exceptional service at all times
- Ability to consistently deliver within service standards.
- Excellent organisational skills, flexible and proactive approach to succeed
Benefits:
- 25 days annual leave plus bank holidays
- Life Assurance:
- Pension Scheme - 5% company contribution
- Private Medical Insurance (Bupa)
- Health Cash Plan (Medicash)
- Income Protection: Monthly income provision if you're unable to work due to illness or injury.
