Global IT Operations Manager

Your new organisation is a large manufacturing company with a global presence based in Bath whom are undertaking a number of large transformation programmes as the business goes through an exciting cycle of development. Your role will be an integral part of the Group IT function, working with the existing IT Operations team to help deliver a key cornerstone of this change.Your role will be critical in the creation and implementation of processes across the IT Operations function.

• You will work with the existing members of the team to define the structure of the team, to implement processes around SLA's & KPI's along with Service Management and Cyber Security standards.
• You will also be responsible for rolling out these processes to the wider team globally and ensure everyone adheres to the same standards.
• Furthermore, you will be responsible for improving the technological capabilities of the team including upskilling and performance management.
• These duties will be enacted alongside assuring the team continue to deliver the day to day requirements of the organisation.

In order to succeed in this role, you must have been responsible for global IT Operations teams as well as possessing clear, demonstrable experience of process improvement across large teams including the design and implementation of required processes and standards. You must also be a strong communicator, able to work with the existing team to implement these changes and ensure everyone is bought in and a part of the journey.In return, you will receive a competitive salary and strong benefits package but most excitingly will have the opportunity to be a crucial part of a significant programme of change in a globally recognised organisation and leave a clearly defined mark on the successful running of the IT Operations function.

Should you require any support or assistance, please contact your local Marks Sattin office.

Marks Sattin is part of Gi Group Holdings Recruitment Limited and we are proud founding members of Menopause in business, pledge members for Nuerodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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