- Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers
- Previous experience in the hire or construction industry would be advantageous but not essential
- Experience in developing and utilising product knowledge, eager to understand our product range and the wider business
- Exceptional communication skills including negotiating and influencing. You'll have the ability to engage and build relationships with both internal and external customers
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you'll enjoy a varied work day in a fast-paced operational environment where you'll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages. You'll embrace learning new IT systems and enjoy making the most of technology in your job role
Back to searchHire Desk Controller
Pertemps Scotland
Posted a day ago, valid for 14 days
Bathgate, West Lothian EH48 3BQ, Scotland
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The Hire Desk Controller position in Bathgate offers a salary range of £27,000 to £29,000 per year.
- Candidates should have proven experience in a customer service role, ideally dealing with in-bound order or sales inquiries.
- While experience in the hire or construction industry is advantageous, it is not essential for applicants.
- The role requires exceptional communication skills, the ability to build relationships, and a collaborative team approach.
- A commitment to continuous improvement and a good level of computer literacy in MS Office is also necessary.
