- Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers
- Previous experience in the hire or construction industry would be advantageous but not essential
- Experience in developing and utilising product knowledge, eager to understand our product range and the wider business
- Exceptional communication skills including negotiating and influencing. You'll have the ability to engage and build relationships with both internal and external customers
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you'll enjoy a varied work day in a fast-paced operational environment where you'll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages. You'll embrace learning new IT systems and enjoy making the most of technology in your job role
Back to searchJob title: Hire Desk ControllerLocation: BathgatePay Rate: £27-29k per yearJob Type: Full-Time, PermanentHours: Monday to Friday 42.5hrs per weekWhat we're looking for:
Hire Desk Controller
Pertemps Scotland
Posted a day ago, valid for 14 days
Bathgate, West Lothian EH48 3BQ, Scotland
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The Hire Desk Controller position in Bathgate offers a salary range of £27,000 to £29,000 per year.
- Candidates should have proven experience in a customer service role, ideally dealing with in-bound order or sales inquiries.
- While experience in the hire or construction industry is advantageous, it is not essential for applicants.
- The role requires exceptional communication skills, the ability to build relationships, and a collaborative team approach.
- A commitment to continuous improvement and a good level of computer literacy in MS Office is also necessary.