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PLC Automation Engineer
Location: Beccles, Suffolk
Salary: 50,000 per annum
Monday to Friday - 7.30am to 4.00pm
Are you an experienced PLC Automation Engineer with a passion for delivering exceptional customer experiences? Our client, a leading automation and manufacturing solutions provider, is seeking a talented individual to join their aftersales team. This is a dynamic and fast-paced role, perfect for someone who enjoys both reactive and proactive customer support.
About the Role:
As a PLC Automation Engineer, you will play a critical role in supporting the commissioning, installation, and ongoing maintenance of cutting-edge automated systems. This role involves a mix of on-site and remote support, ensuring customer satisfaction throughout the life-cycle of the equipment. You will also assist in training and developing service engineers, as well as identifying and implementing system improvements.
Key Responsibilities:
- Diagnose and resolve customer issues remotely and on-site in a timely manner.
- Provide technical support to the aftersales team.
- Support customer service contracts, including pre-service visit preparations.
- Modify and program PLCs, servo drives, robots, and other controllers to meet customer needs.
- Troubleshoot and adjust mechanical, electrical, pneumatic, and control systems.
- Identify opportunities to improve systems and present findings to the team.
- Record and document test results, modifications, and feedback.
- Assist with commissioning and testing of new equipment, as well as post-installation maintenance.
- Deliver exceptional customer service during factory acceptance tests (FATs) and site visits.
Skills and Qualifications:
- Vocational training or apprenticeship in electrical and/or mechanical disciplines.
- Engineering qualification and at least 5 years of experience in an electrical or mechanical environment.
- Proficiency in programming PLCs and HMIs using Allen Bradley, Mitsubishi, Festo, Siemens, or similar.
- Experience with servo systems, VFDs, remote I/O, and industrial networks (e.g., Ethernet, Profibus).
- Familiarity with 6-axis robot systems is preferred.
- Strong problem-solving, critical thinking, and communication skills.
- Ability to interpret electrical and pneumatic schematics.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Willingness to travel worldwide to support customers.
Benefits:
- Competitive salary of 50,000 per annum.
- Opportunities to work on cutting-edge automation projects.
- Travel opportunities to support customers worldwide.
- Professional development in a supportive and innovative environment.
If you are a skilled Automation Engineer ready to join a forward-thinking company with a global reputation for excellence, please click "Apply Now."
