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Quality Assurance Engineer
Bedford
31-39k (DOE)
Job Objective:
Deliver high-quality engineering support and advice across the organization, serving as the customer quality engineer for assigned clients. Ensure compliance with customer and quality management system requirements.
Key Responsibilities:
- Offer support and advice to various departments regarding quality and process standards for specific customers.
- Ensure that customer specifications are integrated into products by maintaining accurate internal documentation that reflects these quality and process standards.
- Collaborate with customer representatives to define acceptable product or process variations and establish criteria for disposition and repair as necessary.
- Create AS9102 or other required first article inspection reports for customers.
- Assess and address non-conforming or questionable materials identified by QC inspectors or other staff.
- Make certain that all customer specifications are included in purchase orders for manufactured goods.
- Approve product release documents in line with customer requirements.
- Thoroughly investigate customer complaints and rejections, implementing preventative measures as needed.
- Conduct First Article Inspections in compliance with contractual obligations.
- Engage actively in continuous improvement initiatives.
Candidate Profile:
- Strong customer service skills, both internal and external.
- Committed to maintaining high quality standards.
- Previous experience in a comparable role within a manufacturing setting.
- Experience in the aerospace sector (AS9100D) is preferred but not mandatory.
- Familiarity with international quality standards like IPC-A-610 is a plus but not essential.
