Job Title: Team ManagerContract Type: PermanentSalary: £35,669 per annum (£37,800 per annum is achieved after 18 months successful performance in the role)Working Hours: 37.5 hours per week, full timeWorking Pattern: Monday to Friday 8am-4:30pm or 9-5:30pmLocation: Clarence House, BedfordIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Team ManagerOur aim is to improve the quality of life for our customers, build their confidence and skills to allow them to live independently by playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focussing on achieving real results.You will play an integral role in ensuring the delivery of a quality services which reflects best practice and adheres to all relevant legislation, policies, procedures and performance standards. As Team Manager, you will provide effective line management of support staff within the service, including daily supervision, monitor team performance, rota scheduling and monitoring of targets. About YouWe are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.We are looking for someone with:

Effective line management experience
Experience of producing performance indicators that measure business activities for senior executives
Knowledge and understanding of up-to-date legislation and government frameworks relevant to the customer group
Sound knowledge and understanding of issues affecting individuals relevant to the customer group
Good knowledge of safeguarding procedures for adults and children
Knowledge of resettlement and housing issues for people with support needs including welfare benefits
Experience of working within an assessment and support planning process relevant to the customer group
Good organisation skills and ability to prioritise workload
Strong IT skills including use of Microsoft packages such as Word

Why Riverside?One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.

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