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Customer Service Executive

Osborne Appointments
Posted 8 hours ago, valid for 7 days
Location

Bedford, Bedfordshire MK40 1NU, England

Salary

£28,000 - £32,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The role of Customer Service Exec is available in Bedford, offering a salary between £28,000 and £32,000 per year.
  • The position requires customer service experience and involves taking customer enquiries, loading orders, and ensuring customer satisfaction.
  • The successful candidate will collaborate with internal sales and logistics teams, as well as the USA team, to manage customer orders and queries.
  • Additional benefits include a company pension, cycle to work scheme, enhanced maternity and paternity leave, free parking, and a health & wellbeing programme.
  • This is a full-time position with working hours from Monday to Friday, requiring strong organizational and communication skills.

Role: Customer Service Exec

Location: Bedford

Hours: Monday - Friday

Salary: £28,000 - £32,000

I am looking for a Customer Service Lead to join a friendly and talented team taking overall responsibility for customer service for a manufacturing business in Bedford.

What’s in it for you?

  • Company pension
  • Cycle to work scheme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • Health & wellbeing programme
  • Life insurance

What will you be doing in the Customer Service Exec role?

  • Taking customer enquiries
  • Loading customer orders
  • Updating customers
  • Working with internal Sales to ensure customer satisfaction.
  • Working with Logistics to ensure delivery dates are met
  • Overall responsibility for updating the Sales order book.
  • Link up with USA team to ensure their orders are loaded
  • Deal with customer queries

What we would like from you:

  • Organised with great attention to detail
  • Customer Service Experience
  • Proactive active with good problem solving skills
  • Great communication skills including telephone and email

BEDFORDPERM

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

 

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.

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