Credit Controller

Bedford - Office based.

£12.82 per hour

Hours - 8am - 5.30pm - 1 hour break

We are recruiting for a UK leading automotive business based in Bedford. We require 2 candidates who are passionate about providing excellent customer service. You must have worked previously within a Customer Service role in a call centre or have worked within a Finance/Credit Control role. The role will be contacting customers who have an outstanding payment. You will take the payment over the phone and update the customers records. You must be a self-starter and able to manage your own workload, working to strict deadlines.

The company has a warm, welcoming feel and professional offices. The current team is friendly and hardworking and looking forward to welcoming you to their team.

The role

Contacting customers using various methods and ask for outstanding payments.
Taking payments over the phone
Follow the company payment process.
Liaise with various internal departments to resolve billing issues so payment can be collected swiftly.
Taking ownership of disputes until fully resolved
Escalate issues to relevant departments.
Reach and exceed daily targets.

Skills and experience required.

Must have Customer Service Call Centre experience.
Must have basic Excel knowledge.
Must have good verbal and written skills.
Previous Finance or Credit Control experience desired not essential.
Must be customer focused.
We are looking for curious individuals who can question ways of working to improve to enhance the customer journey.
You must be a team player with a positive attitude.

Benefits

Parking on site
Subsidised canteen
Professional offices
Opportunity for a permanent role
Friendly team

If this sounds like the role for you, please apply immediately and we will be in touch to discuss the next steps.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.