Job Title: Night Support AssistantContract Type: Permanent Salary: £23,663 per annumWorking Hours: 37.5 per weekWorking Pattern: 8:30pm-8:30am on a rota basis including weekends and bank holidaysLocation: Clarence House, BedfordIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Night Support AssistantYou will be key in providing practical and emotional support to vulnerable people to help them sustain their homes and live in the community, monitoring their wellbeing and referring onto more specialist staff if necessary. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.Some of your responsibilities will include:

Providing waking night staff cover at the service on a rota basis which will include weekends and bank holidays
Complete and coordinate nightly patrols in and out of the building to maintain high standards of security and to attend to customers night time needs including carrying out welfare checks on customers as needed
Assist in maintaining customer files and ensure accurate and up to date records are kept of support provided to customers in accordance with company policies and procedures
Participate in handovers with the day staff at the start and end of

About youWe are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.We are looking for someone with:

Experience of working with vulnerable adults in either a paid or voluntary capacity
A genuine passion for working with people and be able to travel
Good communication skills and the ability to engage with and respect the needs of vulnerable people
Excellent team working skills with a creative flair and ability to think outside of the box
Strong IT and social media skills to manage and maintain administration and recording systems

Why Riverside?One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits

Our Homelessness and Prevention team is friendly, and we love what we do. We are passionate about the high-quality support we provide. Working in care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter. As part of our team you will be doing work you can be proud of, ensuring the safety and happiness of our customers in their homeDiversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.

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