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Claims Handler

1st Choice Rec
Posted 2 days ago, valid for 16 days
Location

Bedford, Bedfordshire MK44 3UG, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Claims Handler position is available near Huntingdon, offering a full-time schedule from Monday to Friday, 9am to 5pm, with one Saturday every five weeks.
  • The role comes with a salary of £23,500 and is set to begin in December 2024, allowing candidates to join before Christmas.
  • Candidates should ideally have experience in customer service or administration roles and possess a confident telephone manner along with basic IT skills.
  • The job involves managing a personal caseload of customer claims, providing support through calls and emails, and maintaining accurate records in the database.
  • Full training will be provided, and the company values collaboration and high standards of customer service.

Do you have passion for customer service?

Claims Handler

Near Huntingdon

Full Time – Monday to Friday, 9am to 5pm, with 1 Saturday every 5 weeks

Permanent

Monday to Friday

£23,500 - in office 

Role to start at the beginning of December 2024 - get in before Christmas! 

Our client is looking to expand their existing team with an additional Claims Handler. You would be joining a busy, sociable company, which prides itself on service and collaboration to provide solutions for their clients.  

The role of claims handler is to provide support to customers with their claims; it is a busy role in which you will be responsible for your own case-load of customers, enabling you to build relationships and deliver the highest standards of customer service and administrative support.

The role would suit individuals from customer service or administration roles, looking to progress their careers within a supportive, team focussed company where full training and support will be given.

Main duties;

  • Answering inbound calls from customers dealing with the full process of their claims
  • Dealing with inbound emails providing support to customers
  • Handling telephone enquiries and reviewing claims.
  • Producing and maintaining diaries for clients and insurers.
  • Updating and maintaining the database with all customer and claims information

You need;

  • Confident telephone manner
  • A helpful, positive attitude
  • Ability to work in a team but alone when necessary.
  • Well organised
  • Able to deliver high standards of service and
  • Willingness to learn
  • Basic IT skills (Word, Excel, Outlook essential) to update the database with relevant claims

Full training is provided.

Want to know more?  Please apply or email . 

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.