Claims Handler

1st Choice Rec

Posted 16 hours ago, valid for 22 days

Bedford, Bedfordshire MK44 3UG, England

Full Time

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Sonic Summary

The position of Claims Handler is available near Huntingdon, offering a full-time role with a salary of £23,500 per year.
Candidates are expected to have their own transport and will work Monday to Friday from 10am to 6pm, with one Saturday shift every five weeks.
The role involves supporting customers through the claims process, managing a personal case-load, and providing high-quality customer service.
Ideal candidates should have experience in customer service or administration, along with basic IT skills and a positive, team-oriented attitude.
Full training will be provided, and applicants should be prepared to learn and adapt in a busy, sociable work environment.

Claims Handler

Near Huntingdon

Full Time - Monday to Friday, 10am to 6pm, with 1 Saturday every 5 weeks (read below for more details)

Permanent

Monday to Friday

£23,500 - in office

You will need your own transport to get to the site

Our client is looking to expand their existing team with an additional Claims Handler. You would be joining a busy, sociable company, which prides itself on service and collaboration to provide solutions for their clients. The role of claims handler is to provide support to customers with their claims; it is a busy role in which you will be responsible for your own case-load of customers, enabling you to build relationships and deliver the highest standards of customer service and administrative support. The role would suit individuals from customer service or administration roles, looking to progress their careers within a supportive, sociable, team-focused company where full training and support will be given.

Main duties;

Answering inbound calls from customers dealing with the full process of their claims
Dealing with inbound emails providing support to customers
Handling telephone enquiries and reviewing claims.
Producing and maintaining diaries for clients and insurers.
Updating and maintaining the database with all customer and claims information

You need;

Confident telephone manner
A helpful, positive attitude
Ability to work in a team but alone when necessary
Well organised
Able to deliver high standards of service
Willingness to learn
Basic IT skills (Word, Excel, Outlook essential) to update the database with relevant claims

Full training is provided.

Want to know more? Please apply or email

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

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