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- Telephone answering as part of a team, distributing calls and taking messages
- Greeting and assisting clients and visitors to the office in a professional and helpful matter
- Obtaining Client ID, scanning and verifying
- Dealing with general enquiries either by telephone or face to face professionally and efficiently
- Taking card payments over the phone or face to face
- Dealing with incoming and outgoing post
- Maintain electronic diaries & meeting room management
- Prepare and deliver the banking
- Ordering stationery and office supplies
- Be responsible for creating a welcoming and friendly reception area
- Be able to apply GDPR regulations
- Other administrative duties to support the departments, such as opening and closing electronic matters on our Case Management System, scanning, ordering archived files
- A previous background in reception. Experience of legal work is desirable, but not essential
- Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted)
- A positive, professional and approachable demeanour
- Excellent work ethic, be happy and confident talking with a variety of people either face to face or on the telephone
- Good base level of IT skills
- Outstanding communication skills
