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JOB TITLE: Receptionist
RESPONSIBLE TO: Head Receptionist
Working Hours: The working hours are on a permanent contract; 37 hours per week. Working hours are between 07.00 and 23.00 with some flexible start and finish times as needed. Including weekends.
My client has a fantastic opportunity for a passionate and motivated receptionist to join their team.
As a receptionist, you will be providing the most welcoming and accommodating service to all guests. You will communicate in a professional and friendly way with all relevant departments.
DUTIES AND RESPONSIBILITIES:
To assist and ensure the Reception department is manned efficiently and effectively. To maintain the highest level of service delivery throughout the operation. To ensure customer expectations are met and where possible exceeded.
To be aware of and to comply with company and legal requirements including health, safety and hygiene.
To ensure that departmental procedures and work instructions are implemented and maintained and that any changes are communicated effectively.
To ensure that all related shifts are conducted efficiently and effectively in order to meet customer requirements
To ensure that all relevant information is efficiently communicated to all departments within the Centre.
To ensure parcels and letters are recorded and processed correctly.
To follow all procedures for reception including reservations, Check ins, check out and payments.
To assist with the responsibly for student smart card processing and ensure all information is accurate for the accounts department.
To assist with the responsibility for maintaining equipment in the reception department and to report any faults as required.
To maintain and where necessary, improve standards with particular emphasis on customer service.
To carry out any other reasonable task as requested by Head Receptionist or Centre Manager.
If this role is for you - PLEASE APPLY NOW!!!!!
