Registered Domiciliary Care Manager

Joneshouse RecruitmentRegistered Care Manager - £40,000Location: Bedford

About Us:Joneshouse Recruitment partners with leading care providers across the country to fill their live roles. We are currently seeking a dedicated and passionate Registered Care Manager to join our clients team on a full-time, permanent basis.

Why Join Us?

• Competitive Salary:£45,000 - £50,000p per annum
• Location:Bedford
• Professional Growth:Opportunities for career advancement and personal development
• Supportive Environment:Work with a team that values excellence and person-centered care

Job Description:As a Registered Care Manager, you will be responsible for the day-to-day management of our clients operations, ensuring compliance with all governing body requirements and relevant legislation.

Key Responsibilities:

• Collaborate with the team to develop a high-quality domiciliary care service.
• Act as the Registered Manager, overseeing regulated activities.
• Ensure compliance with regulators, legislation, and franchise standards.
• Manage client acquisition processes from initial contact to conversion.
• Conduct care planning and risk assessments, ensuring legal and regulatory compliance.
• Oversee quality control systems and perform quality assurance visits.
• Continuously review and improve processes for optimal service delivery.
• Manage complaints and incidents, using findings to initiate improvements.
• Submit relevant reports to bodies like CQC, Care Inspectorate, and others.
• Promote a positive culture aligned with the clients ethos and values.
• Network within the local community and via digital media to raise service awareness.
• Provide leadership to the team, ensuring exceptional service and safe staffing levels.
• Support the recruitment and training of Care Professionals and office staff.
• Participate in disciplinary investigations and meetings as per company policy.
• Ensure adherence to policies and procedures by all employees.
• Support payroll and budget management.
• Maintain data accuracy and integrity across all platforms.
• Stay updated with changes in legislation and regulations.
• Identify and address own development areas in line with business objectives.
• Ensure compliance with Equality, Diversity, and Equal Opportunities Policy.
• Undertake additional duties necessary for the successful operation of the business.

Essential Criteria:

• Extensive care experience with a proven track record of excellent customer service.
• Experience in leading, training, and managing a team in domiciliary care services.
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent) or willingness to work towards it.
• Excellent knowledge of compliance and legislative requirements in care.
• Strong skills in care assessment and care planning.
• Proficiency in systems and processes.
• Excellent interpersonal and communication skills.
• Ability to inspire others and build strong working relationships.
• Strong organizational and planning skills.
• Drive and motivation to expand and develop care services.
• Passionate about providing the highest quality of care.
• Commercial awareness and strong influencing and negotiating skills.
• Proven achievement of business growth targets.
• Ability to work well under pressure.
• Responsive, agile, and calm in handling multiple priorities.
• Flexibility to meet business demands, including on-call rota participation.
• Good working knowledge of IT systems, Microsoft Office or Google Suite, databases, and virtual communication platforms.
• Driving license and access to a vehicle are essential due to on-call requirements and community travel.

Competencies:

• Core Competencies:Driving Results, Customer Focus, Influencing, Teamwork & Collaboration, Communication & Relationship Management, Agile Learner.
• Role Specific Competencies:Adapting to Change, Quality Focus, Leading Others, Planning and Organising.

Note:This job description outlines the general nature and level of work for the position. It is not an exhaustive list of responsibilities, duties, skills, efforts, and conditions. The employer reserves the right to modify the description in the future with or without notice.

Our client is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to a Criminal Records check at the appropriate level.

Ready to Apply?If you are passionate about making a difference and meet the essential criteria, we would love to hear from you! Apply now to join a team dedicated to delivering exceptional care.

Joneshouse Recruitment - Connecting Talent with Opportunity