Hire Controller

Profectus Recruitment

Posted a day ago, valid for 22 days

Bedford, Bedfordshire MK44 3UG, England

Full Time

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Sonic Summary

Profectus is seeking an experienced Hire Desk Coordinator for a market-leading non-mechanical equipment client in Begwary, Bedfordshire, on a fully onsite basis.
The role involves building strong relationships with customers, ensuring accuracy in paperwork, and engaging with various teams to maintain equipment availability.
Candidates must have previous experience working on a Hire Desk and possess strong problem-solving skills along with excellent communication abilities.
A full driving license is required as the site is not accessible via public transport.
The salary for this position is competitive, and applicants should have a minimum of two years of relevant experience.

Location: Begwary, Bedfordshire (Onsite)The Role:Profectus are looking for an experienced Hire Desk Coordinator to join a market leading non-mechanical equipment client on a fully onsite basis in Begwary. This role offers the opportunity to engage with customer and client challenges, collaborate across teams, and contribute to maintaining and improving the company's outstanding customer service record.Responsibilities:

Build strong relationships with customers and clients ensuring a smooth process from start to finish.
Oversee and maintain company standards, ensuring accuracy with all paperwork and procedures.
Regularly engage with driving and warehouse teams to ensure all equipment required is available.
Assist with telephone, email and face to face enquiries providing accurate information and advice.
Ensure all Health & Safety policies are upheld.

Essential Requirements:

Previous experience of working on a Hire Desk
Strong problem-solving skills and a logical approach to dealing with enquiries.
Excellent communication abilities, both written and verbal, to effectively communicate with all customers.
Full Driving Licence as site is not accessible via public transport.

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