Sales Support Executive

Sales Support Executive

Truly unique, long established family run business, looking to recruit an experienced Sales Support Executive to join the team.

A rare chance to join a local company with over 45 years operating in a niche but fascinating business sector with an office & trade showroom within walking distance from Belfast city centre.

The business works with global clients and brands, some of whom which are the best-known organisations in the world.

A well-known business for staff retention who provide a comfortable, friendly working environment.

The role of Sales Support Administrator is integral to the team. You will support with order processing across a mixture of small independent retailers and larger national accounts. Supporting orders for brand leaders in their field. You will be responsible for order planning, processing, keying in detail in an accurate fashion and running reports to demonstrate sale support activities and other adhoc business support duties that arise.

This is the ideal role for an industry sales support administrator who thrives in a close-knit team. The right person for this role will need to have order processing experience paired with strong general admin skills and some experience of account management at a national level.

A varied role which puts client support/satisfaction at the forefront therefore being customer focused is very important. The successful candidate will need to have advanced knowledge of MS Excel skills, including V look up and pivot tables.

The package for this role is a competitive, attractive salary alongside 9-5 working hours, Mon-Fri.  Also willing to consider a 4-day week with salary pro rata.

Free parking on site & a company pension scheme which is also attractive.

Essential Criteria:

• Have a minimum of three year's previous experience working as a team sales support administrative or account manager where accuracy and attention to detail are required.
• Sales order processing using various systems - high value and high volume.  Working to deadlines with accuracy and efficiency.
• Price list creation & maintenance. Accurately compile and administer customer quotations and product new line forms.
• Must be proficient in Microsoft Office - use of Excel, Pivot Tables, V Look Up, PowerPoint and Word.
• Daily filing, scanning, emailing customer queries, credit requests, delivery issues, petty cash & various projects.
• Work as part of a team dealing with inbound customer telephone calls and ability to use Teams & Zoom also.
• Tele sales experience preferable but not essential but will need to have an excellent telephone manner.
• Diary management for sales and management staff, booking travel arrangements such as flights and hotels.