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Training Coordinator
A reputable and leading organisation based in Belfast, are currently seeking a Training Coordinator to join their team.
This is a Full-Time, Permanent Position.
Working hours: Monday to Friday: 9am – 5pm (37.5 hours per week) - (Evenings and weekends will be required on an ad hoc basis, as well as travel in the UK and Ireland - Employees will receive time off in lieu)
With a salary of £24,840 per annum.
Job role:
You will be responsible for actively supporting the General Manager in the development and delivery of courses.
Essential Criteria:
- 1 years’ experience working in an administrative environment.
- 5 GCSE’s (Maths and English essential).
- IT proficient with the use of Microsoft Office packages to include PowerPoint, Excel and Outlook.
- Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels.
- Ability to manage and prioritise a busy workload while working under pressure.
- Ability to work in a fast-paced office environment.
- Ability to work on your own initiative as well as part of a team.
- Good attention to detail with a high level of accuracy.
- Driving Licence with access to a car.
Desirable Criteria:
- Relevant experience in training or events coordination.
- Experience in a training or healthcare environment.
- Experience working with accreditation bodies.
Main Duties and Responsibilities:
- Schedule courses, timetable and facilitate course bookings
- Assist with preparing and administering various training programmes
- Handle logistics for training activities including venues and equipment
- Assist training providers with the setup of training courses
- Liaise with internal and external tutors in respect of programme content and availability
- Produce training materials and handouts
- Administer accredited programmes including enrolment, logging module completion and certification
- Establish and maintain relationships with external training suppliers
- Coordinate off-site training activities
- Ensure courses run in line with training budget
- Provide support and represent the organisation at trade exhibitions, events and demonstrations
- Establish and maintain relationships with contract clients
- Maintain accurate records and reports for contract clients
- Maintain daily/weekly communication with contract clients assisting with any changes to the training schedule in a timely manner
- Maintain accurate training records to assist in the effective running of the department (these records will involve the maintenance of both paper and IT systems)
- Deal with all customers in a courteous and efficient manner through telephone, face-to-face, and e-mail enquiries
- Production of reports as requested by line manager
- Assist with ad-hoc marketing events when requested by line manager
- Assist with hospitality events
- Ad-hoc administration duties when requested by line manager
- Carry out occasional other duties as prescribed by the line managers
