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Customer Service Advisor

HR GO Recruitment
Posted 3 days ago, valid for a month
Location

Belfast, County Antrim BT1 5GA, Northern Ireland

Salary

£24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position available is for a Customer Service Advisor in Bournemouth with a salary of £24,000 per year.
  • This is a permanent role requiring inbound customer service experience, preferably in the financial services sector.
  • The working hours are Monday to Friday from 9am to 5:30pm, providing a stable work-life balance.
  • Candidates should be enthusiastic and capable of handling emails and calls from investors while adhering to compliance regulations.
  • The company offers opportunities for progression within a secure and exciting industry.
  • Job Tittle: Customer Service Advisor
  • Location: Bournemouth
  • Salary/Hourly Rate: 24,000
  • Job Type: Permanent
  • Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

  • Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
  • Prioritise queries and correspond with other departments when necessary to determine the root cause.
  • Type and administer correspondence to clients / investors meeting deadlines.
  • Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Representative:

  • Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
  • Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
  • Strong independent and team worker.

If you are interested in the Customer Service Representative role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

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