IT Administrator

• Annual Salary: £26k per annum
• Location: Birmingham
• Job Type: Full-time

My client i seeking an IT Administrator to join our premier centre of ophthalmic excellence.

The successful candidate will assist the IT Manager in optimizing our Salesforce CRM system, provide first-level technical support, and collaborate with all departments to develop IT solutions that drive business objectives and innovation.

• Assist in tailoring the Salesforce CRM system to fit business needs and integrate it seamlessly with other platforms.
• Provide first-level technical support, troubleshooting and resolving hardware, software, and network problems.
• Ensure reliable operation, setup, maintenance, and user support of the office phone system.
• Collaborate with departments to understand technical requirements and develop IT solutions.
• Liaise with external IT service providers for issues beyond in-house resolution capabilities.
• Stay updated with the latest Salesforce features, updates, and integrations to improve business processes.
• Conduct training sessions for staff on Salesforce and other IT systems.
• Maintain comprehensive documentation for IT systems, policies, and procedures.

• Proven experience as an IT Administrator or similar role.
• Strong knowledge of IT infrastructure, cybersecurity, and data protection.
• Familiarity with various software, hardware, and network systems.
• Excellent problem-solving and communication skills.
• Ability to work in a fast-paced and dynamic environment.
• Flexible approach to work with the ability to work effectively under pressure.
• Encourages cooperative working.

• 30 days holidays (including statutory days) plus an additional Birthday Day off.
• Private Health Insurance.
• A thorough training and development plan.
• Generous salary.
• Excellent career path within this award-winning company.

To apply for the IT Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.