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Claims Handler (Material Damage)
My client is a well-established and leading organisation based in Belfast, who are currently seeking a Claims Handler (Material Damage) to join their team.
This is a Full-Time, Temporary Position (with an immediate start).
Hours of work: 37 hours per week.
With a salary of £15.08 - £16.26 per annum (dependent on experience).
Closing Date: Tuesday 25th February
Job Role:
You will be responsible for undertaking the investigation, negotiation and settlement of designated motor damage claims, property damage claims and public liability claims up to stipulated authority levels.
Essential Criteria:
- Minimum of 6 months experience in a claims environment within the insurance industry with experience of Motor Damage claims.
- Minimum of 3 GCSEs at Grade C or above, or equivalent, including English and Maths OR alternatively be able to demonstrate at least 2 years relevant experience in a similar post.
- IT proficient with the experience of using Microsoft Word and Excel.
- Good numeracy, keyboard and data entry skills.
- Good negotiation skills.
- Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels.
- Ability to manage and prioritise a busy workload while adhering to strict deadlines.
- Ability to work on your own initiative as well as part of a team.
Main Duties and Responsibilities:
- Investigating, negotiating, review and settling designated claims to include Third Party capture for the Operating Company in a timely and cost-effective manner.
- Generate correspondence related to claims files and the department.
- Recover companies’ outlay for vehicles or property damaged as a result of road traffic accidents.
- Instruct motor engineers to inspect third party vehicle damage.
- Attend plaintiff engineers’ inspections when carried out on companies’ vehicles or properties.’
- Dealing with enquires from third parties, solicitors, Insurers.
- Liaising with internal Departments and external service providers.
- Liaising with senior handler and office manager as and when necessary.
- Preparation of file for payment approval.
- Maintaining GDPR compliance at all times.
- Complying with all company and department procedures.
- Carrying out any other functions deemed necessary for the effective operation of the department.
- Any other duties as required by the line manager.
