Service & Maintenance Engineer

Job Title: Service & Maintenance Engineer
Reports To: Operations Manager
Location:Belfast

About Our Client:

Our client is a specialized company focused on delivering comprehensive solutions in fire safety and visual communication systems. The company offers a wide range of services, including the design, installation, maintenance, and support of advanced fire protection systems and visual technology for businesses across various sectors. With a strong commitment to safety and reliability, Our client ensures that its own clients are equipped with state-of-the-art systems that meet industry standards and regulatory requirements. The company is dedicated to providing high-quality services that improve safety, efficiency, and communication, maintaining a reputation for professionalism, expertise, and customer satisfaction. By staying at the forefront of technological advancements, the company consistently adapts to the evolving needs of its clients, offering tailored solutions to ensure their systems are always optimized and compliant.

Key Duties:

Collaborate with the assigned Coordinator to ensure awareness of all tasks and responsibilities. This includes:

• Reviewing daily schedules in advance via Outlook.
• Fully understanding job sheet requirements and seeking clarification on any uncertainties.
• Confirming required tools and equipment are identified and gathered.

• Keep the Coordinator updated on the status of all tasks in progress or completed.
• Assume leadership on-site when designated, ensuring that all tasks are successfully completed per project guidelines.
• Upon arriving on-site, introduce yourself to the client and follow company protocols.
• Conduct a risk assessment before starting any work.
• Complete the assigned tasks as detailed in the job sheet.
• Communicate with the client regarding work completed and any pending tasks before departure.
• Ensure all necessary paperwork is filled out and returned to the Coordinator before leaving the site.
• Maintain accurate time records for each task and submit them as required.

Installation & Commissioning Engineering:

• Work with the Engineering or Contracts Manager to gain a full understanding of upcoming projects. This includes:
  • Checking daily schedules in advance.
  • Reviewing job sheets (including specifications and drawings) and ensuring any unclear information is clarified.
  • Confirming the availability of required tools and equipment.
• Keep the Engineering/Contracts Manager informed on the progress of each project.
• Take responsibility as the on-site project lead when assigned, ensuring full completion of tasks in line with requirements.
• Upon arrival at the site, meet with the client and adhere to established protocols.
• Perform a risk assessment prior to starting work.
• Complete all installation and commissioning work as per contractual agreements.
• Provide demonstrations to the client and inform them of work completed or any additional requirements before leaving the site.
• Ensure that all handover documentation and necessary paperwork are completed and returned to the Engineering/Contracts Manager.
• Keep accurate records of personal time for each job.

Quality Management & ISO Compliance:

• Ensure all relevant documentation is completed according to legislation, health and safety, and company quality standards. This includes:
  • Work Report Sheets (WRS), Report Certificates, and other specific paperwork.
• Assist in resolving customer complaints and contribute to continuous improvement through corrective actions.

Health and Safety:

• Comply with health and safety systems, policies, and procedures.
• Ensure site-specific risk assessments are conducted and any corrective actions are taken.

Application Instructions:

If you are an experienced Service and MaintenanceEngineer with the necessary qualifications and experience, our client would love to hear from you. Please submit your CV outlining your experience and qualifications to apply.