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Brook Street Recruitment is working with our Belfast city centre client who is a leading telecommunications solutions provider that has built up a range of offerings including business mobile, IoT, land line and IT.
Due to continued growth, they are seeking an experienced Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, developing new business opportunities, and ensuring customer satisfaction.
The Role
- Develop and maintain meaningful business relationships, while building an understanding of client's business drivers, both financial and operational
- Consistently delivering an excellent level of customer service
- Establish strong customer relationships through face-to-face meetings
- Keeping customers informed of new products and services
- Stay up to date on competitor products and marketplace changes in order to keep and win business
- Identify new business opportunities to drive up selling and cross-selling within customer base
- Working closely with the Sales teams to identify and grow opportunities.
- Negotiate contracts and close agreements to maximise profits.
Requirements:
- Educated to GCSE Level
- Must have proven experience in an Account Management role- dealing with B2B clients
- At least one year's sales background
- Excellent communication skills both written and verbal
- Proficiency in Sales force or other CRM software
- Proven expertise in addressing customer inquiries and issues, along with the ability to achieve satisfactory resolutions
- Ability to analyse data and market trends to make informed business decisions
Benefits:
- Company pension
- On-site parking
- Working an 8-hour shift - Monday to Friday - No weekends
Salary will depend on background - up to 27k per annum
If you have the skills, experience, and enthusiasm to take on this challenge and succeed in a fast moving, competitive technology-based environment then my client would really like to hear from you. Please send CV to Colleen Farquharson via the apply link
