Modern Workplace Engineer

We are currently helping out our Financial Services Client regarding the Modern Workplace Engineer contract position that they have for an initial 6 months contract assignment based in Belfast. (Duration is very likely to extend)

The role can be carried out on hybrid basis of 2/3days on site and the rest remote. (Inside IR35)

As a Modern Workplace engineer you will be responsible for the successful delivery of complex engineering solutions for corporate End user platform OneDesk'. Working alongside various teams and vendors you will grow the skills to design, develop and test infrastructure solutions.

Main project will be Windows 11 rollout. You`ll be responsible with assisting the existing engineering team and work with end user services team worldwide as we upgrade the global desktop estate to Windows 11.

• Develop new solutions to meet business requirements where no solutions currently exist
• Engineering and development of custom solutions with various tooling such as PowerShell and scripting
• Work alongside our teams to advance and customise high quality designs and documentation for solutions
• Work on project-based delivery planning and execution of technologies in the modern workplace technology stack
• Designing, building, testing and implementation of the modern workplace technologies in using Microsoft Endpoint Manager, Azure Active Directory, Intune, Microsoft 365, Power Automate, Citrix Cloud, AWS.
• Operation and further development of Windows 10/11 and new features (Evergreen)
• Certification and integration of new hardware including Drivers and BIOS
• Work alongside our Cyber Security team on modern security best practice and its implementation in the end user environment (policies, compliance monitoring, etc.)
• Ownership of the engineering of the desktop build, DaaS and remote access desktop solutions
• Define and create process documentation for operational support on developed and existing engineering solutions
• Defining and documenting modern workplace standards in the end user environment
• Provide a 3rd line incident and problem escalation for applications and operating systems deployed to the live environment.

Experience:

• At least 3+ years experience in a similar role having completed large scale deployments of engineering solutions in the end user environment
• Process and service-oriented thinking and familiarity with the Incident, Problem and Change Management process (ITIL)
• Understanding of agile working methods such as Kanban or Scrum
• A good understanding of desktop hardware and upcoming roadmaps from major vendors
• A good understanding of Microsoft 365 and Endpoint manger roadmaps, and the ability to evaluate the applicability for business productivity solutions

Required Skills:

• Expert knowledge of Windows Desktop (OS, Security, Deployment, Application Management, BIOS, Drivers)
• Active Directory (Group Policies, Folder Redirection)
• Microsoft Endpoint Manager - Management of Applications, Packages, Task sequences, Baselines.
• Scripting (Powershell, Python)
• Image creation and deployment (MDT, WIM creation, Task Sequences)
• Microsoft 365

Preferred Skills:

• DaaS (Amazon Workspace, Windows 365)
• Intune (Configure profiles, compliance policies, enrolment)
• Autopilot
• Azure AD
• Jira/Confluence
• Vmware
• Amazon Web Services (Appstream, DynamoDB, Cloudwatch, Cloudtrail, Lambda, S3)
• Servicenow