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Bellshill, North Lanarkshire
Customer Success Manager

Customer Success Manager

Pareto

Posted 3 days ago, valid for a month

Bellshill, North Lanarkshire ML41HX, Scotland

£28,000 - £33,600 per annum

Full Time

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Sonic Summary

The Customer Success Manager position offers a competitive basic salary ranging from £25,000 to £30,000, with an on-target earnings (OTE) potential of up to £40,000 including commission.
Candidates are expected to have a strong customer focus, commercial acumen, and excellent communication skills to build and maintain relationships with existing clients.
This entry-level role does not require prior experience but ideally seeks candidates educated to degree level and proficient in Microsoft Office.
Responsibilities include delivering on revenue targets, developing account plans, and collaborating with various teams to enhance customer satisfaction.
The company promotes a welcoming and inclusive environment with opportunities for progression, learning, and regular social events.

Customer Success Manager

Our client's broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They're now looking for ambitious, customer-led candidates, with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients.

Customer Success Manager, Entry Level Package:

A competitive basic salary of £25-30k
OTE/Commission taking your total package higher, to an initial £40k
Mobile and laptop
Excellent progression, learning and development potential
Regular socials in a welcoming, inclusive environment
Lucrative bonus and incentive schemes
Fantastic offices in an attractive, central location

Customer Success Manager, Entry Level Role:

Deliver on your assigned revenue and profit margin targets
Devise account plans and strategy development for a defined group of existing customers
Work collaboratively with the wider Account Business and New Business teams
Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services
Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company's competitors and your customers

Customer Success Manager, Entry Level Requirements:

Ideally, educated to degree level - but this is not essential
Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on a regular basis
Proficient in the Microsoft Office Suite
Self-motivated, with a strong desire to succeed

Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.

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