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IT Support Technician
Derbyshire
Permanent
£25,000 - £30,000 (DOE)
IT Support Technician needed for a permanent position in Derbyshire around 10 miles north of Derby.
A superb opportunity for an IT Technician looking to progress their IT career and take a step up into an IT Team Leader role.
A chance to join an established and growing business with a proven track record in their industry. Start asap in Spring 2025.
Key experience + responsibilities will include:
- Managing IT service requests from end-users + resolving IT incidents to 1st/2nd line level.
- Escalating more complex issues to 2nd/3rd Line IT Support teams, and external 3rd party providers.
- Setting up end-user hardware using imaging and automated Device Management systems.
- Using IT Service Desk logging systems + Remote Support Tools.
- Supporting IT projects including software / hardware upgrades + rollouts.
- Full UK Driving Licence and own vehicle preferred.
- Any experience of leading / managing a small IT Support team would be an advantage.
- Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G).
- Benefits: Salary to £25k-£30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical/Dental + Training & Professional Development + More.
