Customer Service Administrator

Job Title: Customer Service AdministratorLocation: BenfleetJob Type: Full-TimeI am recruiting for my client who are a dynamic and customer-focused company dedicated to providing top-notch service and support. I am looking for a motivated and organised individual to join their team as a Customer Service Coordinator. This is a full time, fully onsite role. Key Responsibilities:•    Scheduling Appointments: Coordinate and schedule appointments for the team of installers / engineers.•    Customer Communication: Call customers with updates and confirm appointments.•    Booking Appointments: Efficiently book appointments to ensure optimal scheduling.•    CRM Management: Update and maintain our CRM system with accurate customer information and appointment details.•    Customer Service: Provide exceptional customer service, addressing inquiries and resolving issues promptly.Person Spec:•    Excellent organisational and time-management skills.•    Strong communication skills, both verbal and written.•    Proficiency in using CRM software and other office applications.•    Ability to work independently and as part of a team.•    Previous experience in a customer service or administrative role is preferred.What they offer:•    Competitive salary and benefits package.•    A supportive and friendly work environment.•    Opportunities for professional growth and development.•    FREE PARKING

How to Apply: If you are a proactive and customer-oriented individual looking to make a difference, I would love to hear from you! Please go ahead and apply for this role. I look forward to speaking with you soon.