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Job Title: Evening Call Centre Advisor
Location: Redditch
Salary: £11.44 Per hour
Hours: 16.30pm-01.30am
7 day fortnight including every other weekend
Shift pattern: Week 1 - Mon/Tues/Fri/Sat/Sun
Week 2 - Weds/Thurs
Exciting opportunity to join a well-known online retailer who are looking to recruit additional Customer Service staff due to an increased demand in their products. The role will be offered initially on a temporary basis, with a view to permanent in the future for the right candidates.
What's in it for you?
* Weekly pay
* Dragon perks benefits
* 20 days holidays plus bank holidays
Day to Day duties will include the following:
* Answering incoming calls from customers
* Taking payments over the phone
* Using an in house system to enter customer orders
* Dealing with queries
* General administration
* Delivering an excellent customer service at all times
* Adhere to data protection and company policies
As a person you will need the following qualities and experience:
* Previous customer service experience (Essential)
* Excellent customer service skills (Essential)
* High level of accuracy (Essential)
* Keyboard skills (Essential)
