Commercial Sales Manager

Job Title: Commercial Sales Manager
Department: Sales
Reports To: Senior Leadership / Director Level
Location: Redditch (Travel Required)
Salary: £45,000 - £55,000 + Commission/Bonus

The Commercial Sales Manager will drive business development across the ecommerce and fulfilment sector by using proven sales strategies, tools, and relationship-building techniques. This individual will be responsible for generating profitable business opportunities, delivering high-quality solutions to customers, and ensuring a smooth onboarding process before transitioning clients to account management.

• Drive business growth by promoting ecommerce, fulfilment, and express delivery solutions.

• Generate and nurture a pipeline of leads, converting them into long-term customers.

• Build and maintain strong, long-lasting customer and supplier relationships.

• Understand the customer’s business and uncover opportunities for tailored service offerings.

• Present, negotiate, and close high-quality deals with prospective clients.

• Coordinate with internal teams to ensure successful onboarding and service delivery.

• Identify and act on cross-functional sales opportunities.

• Support marketing campaigns with aligned sales efforts.

• Maintain accurate forecasting, reporting, and pipeline management.

• Stay informed on industry trends, competitor activity, and emerging customer needs.

• Proven track record in B2B/B2C ecommerce and fulfilment sales.

• Minimum 5 years’ experience within ecommerce, fulfilment, or express delivery sectors.

• Demonstrated success in generating new business and increasing market share.

• Strong commercial awareness and understanding of the ecommerce landscape.

• Experience working in fast-paced, growth-focused environments.

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