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Job Title: Despatch Desk Operator
Location: Sharpness
Pay Rate: ££11.50ph
Contract: Temporary
Days: Monday - FridayHours: 7am -16.00pm
gap personnel Gloucester are currently recruiting a Despatch Desk Operator to join their Client based in Sharpness.
Main Responsibilities
To assist the Transport co-ordinator to ensure the efficient running of the despatch desk
To accurately produce site paperwork, consignment notes and picklists
To accurately ensure the weighbridge (Site Dependant) is operated in accordance with company procedures and policies, ensuring vehicles are weighed in and off site
Ensuring goods are received and despatched accurately according to company procedures and protocols
Ensuring accurate information is produced for Ship discharges (Site Dependant)
Ensuring the health and safety site rules are clearly explained to haulage contractors
Checking of legal compliance with required legislation (ADR documentation)
Ensuring that all outstanding bookings are executed on a daily basis by regularly communicating with haulage companies, where booked loads have not been collected. Raising any issues with the Transport co-ordinator & Site Management
Communicating on the telephone in a polite and courteous manner
Accurately confirming pick lists
Answering the Telephone and passing on clear detailed messages
To adhere to company procedures in relation to all aspects of the IT systems, Business admin processes, Procedures and policies
Working under the guidance of the Business Support Services team in relation to policies, Procedures and policies
To carry out any reasonable request in ensuring the efficient execution of the role
Knowledge, skills and experience required
A can do attitude is essential in this role, to ensure our customers receive a high level of service
An excellent telephone manner is essential, having the ability to communicate clearly at all levels and keep a calm presence within the office and on the telephone when under pressure
Accurate computer skills required to ensure the correct information is recorded for all aspects of the role
Ability to work within a small team in the office environment
Good general understanding of PC applications including Microsoft Word and Excel
As part of the selection process, inductions will be held on site in line with their health and safety policies.
Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don’t have a CV? Call the office on and the team will help you with your registration.
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