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Operations Coordinator
Monday to Thursday: 9am - 5.30pm, Friday: 8.30am - 5pm
Reports To The Operations Manager.
Job Overview
The Operations Coordinator provides flexible administrative support to the Operations Manager and assists senior leadership as part of the executive support team, ensuring a positive and professional experience. The role involves delivering HR administration, diary management, event coordination, collating and analysing management information, and performing various administrative duties to support operational functions.
Responsibilities and Duties:
* Planning, organising, and managing practice events such as Practice Meetings.
* Conducting general HR administration, updating and maintaining the HR Portal "Bright HR," and authorising absence requests for staff members.
* Assisting in the full employee life cycle administration, including recruitment, on boarding, and off boarding.
* Preparing and gathering management information and statistics.
* Responding to emails, mail, and inquiries for the operations team with minimal direction.
* Coordinating, preparing, and maintaining compliance files, including financial promotions, to ensure compliance standards are met.
* Liaising with the organisation's IT provider to ensure licenses and software are up-to-date, and new staff are issued with equipment promptly.
* Assisting in coordinating office cleaners and other trades to ensure the office is a safe place to work, overseeing and recording health and safety checks, and preparing the Business Continuity Plan.
* Performing general administrative tasks to support services as directed by the Operations Manager.
* Using systems and processes effectively to support service delivery to internal and external customers.
Qualifications
Essential:
* Experience in an office environment within a support role to senior management, such as an executive assistant or similar.
* Understanding of HR administration, staff on boarding, and diary management.
* Proficiency in Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
* Discretion and ability to work confidentially.
* Excellent written and verbal communication skills.
* Polite and professional interpersonal skills, able to relate to people at all levels.
* Meticulous attention to detail.
* Excellent organisational skills with the ability to prioritise and plan own workload.
* Ability to manage a busy and varied workload.
Desired:
* An interest in the Financial Services industry.
* Previous experience in a Financial Advisers Office.
Important Points to Note
* This position is only open to those with the right to work in the UK.
* Interviews are anticipated to take place via Teams in the first instance.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
