Operations Manager

Operations Manager required for a housing provider in Worcestershire - overseeing voids, planned and gas teams.

• Team and Partnership Management: Oversee team performance, ensure timely delivery of services, and manage partnerships with external contractors to achieve business objectives.
• Compliance and Safety: Ensure compliance with health and safety, legislative, and regulatory requirements, including developing and implementing necessary health and safety documentation.
• Project and Budget Oversight: Manage the delivery of gas servicing, void maintenance, and planned work programs, ensuring works are completed on time and within budget.
• Efficiency and Improvement: Identify and implement efficiency gains, monitor market trends, and evaluate emerging opportunities to improve service delivery and productivity.
• Reporting and Strategy Development: Produce performance reports, develop and amend strategies, policies, and procedures, and ensure accurate performance information is provided and systems are updated.

• Experience of co-ordinating and performance managing contractors.

• Experience of managing, motivating, and developing colleagues.

• Exceptional Knowledge and application of the National Housing Federation Schedule (NHF) of Rates (SOR) (minimum Version 6-8).