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Deputy Manager - Supported Living Service
Location: Bexhill on Sea, East Sussex
Reports To: Service Manager & Area Manager
Salary: Up to 45,000 per annum
Hours: 40 hours per week, Monday to Friday with on-call rota every 1 in 3 weeks
Job Type: Full-Time, Permanent
Job Description:
Harry at Amber Mace is delighted to be working on behalf of a reputable and compassionate Supported Living Service provider in Bexhill on Sea. We are currently seeking a dedicated and experienced Deputy Manager to join their team, or a Senior worker looking to step up into Deputy Management level.
This role will oversee 3 units in the area, each supporting no more than eight service users with safe Leaning Difficulties. The successful candidate will either have substantial experience in a similar role or be a senior assistant with leadership experience, ready to advance into a deputy position.
Key Responsibilities:
Operational Management:
o Assist the Service Manager in the day-to-day operations of the three units.
o Ensure all services are delivered in accordance with regulatory standards and organizational policies.
o Monitor and manage the quality of care and support provided to service users.
o Develop and implement individualized care plans to meet the needs of each service user.
Leadership and Staff Management:
o Supervise and support a team of support workers and senior support assistants.
o Conduct regular team meetings and one-on-one supervision sessions.
o Provide training, coaching, and development opportunities to staff.
o Manage staff schedules, ensuring adequate coverage across all units.
Service User Engagement:
o Foster a supportive and inclusive environment for all service users.
o Encourage service user independence and participation in community activities.
o Address and resolve any concerns or complaints from service users and their families.
o Conduct regular assessments and reviews of service user needs.
Compliance and Reporting:
o Ensure all services comply with CQC standards and other regulatory requirements.
o Maintain accurate records and documentation for all service users and staff.
o Prepare and present reports on service performance and outcomes.
o Assist in audits and inspections as required.
Health and Safety:
o Ensure a safe and secure environment for service users and staff.
o Conduct risk assessments and implement safety protocols.
o Respond to emergencies and incidents, providing appropriate support and reporting.
Requirements
- Previous experience in a similar role within a supported living or social care setting.
- Experience working with Learning Difficulties setting/
- Experience as a senior assistant or in a leadership role is highly desirable.
- NVQ Level 3 in Health and Social Care or equivalent qualification.
- Strong knowledge of CQC regulations and standards.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and problem-solving skills.
Benefits:
- Competitive salary package up to 45,000 per annum.
- Opportunities for career progression and professional development.
- Supportive and collaborative working environment.
- Comprehensive training and induction program.
- Generous holiday entitlement and pension scheme.
If you are a proactive and experienced individual passionate about providing high-quality care and support to vulnerable individuals call Harry at Amber Mace on (phone number removed)
