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Location: Bexleyheath
Working Hours: 36 hous per week - 9am to 5.30pm
Purpose
To provide the Management Board with accurate, relevant and timely data, research and performance information that contributes to a culture of continuous improvement, enhanced efficiency and evidence-based decision-making.
Responsibilities
To contribute towards the development of the Business Process and senior managers ability to make informed decisions and improve performance by:
- Working with Directorates to develop outcomes performance measures (and ensure associated systems are in place) that enable robust performance management.
- Analysing data to establish levels of need and trends and understand performance
- Streamlining and automating performance reporting wherever possible
- To analyse performance management information, develop and monitor performance targets and support service areas in using data to drive improvement, contributing proposals for remedial action where required.
- To collate, analyse, monitor and challenge out turns and trends from performance management information to enable emerging issues to be brought to the attention of colleagues and advise service managers of implications to enable action to be taken to improve service delivery.
- To liaise with relevant organisations, local authorities, including regulators, to benchmark performance and inform service improvement.
- To ensure data contributes towards the meeting its statutory duties, particularly in relation to Equalities, regulators and statistical returns.
- To develop policies, systems and procedures on data handling and information sharing to ensure high quality data and outcomes and improve the effectiveness and efficiency of service.
- To provide essential data and information required to support the preparation for external assessment and inspection.
- To analyse data and provide information required for needs assessments to build understanding of local needs including the issues affecting minority groups and provide a clear direction of travel, supported by evidence.
- To contribute and develop webpages to support open data and transparency so that staff, public and partners are better informed about our performance, issues and achievements.
- To ensure data, research, management information and performance reports are accurate first time and comprehensible for staff, managers and stakeholders.
- To undertake specified duties and tasks linked to the Strategy, Performance & Insight Team.
Essential
- Degree or equivalent experience.
- Evidence of continuing professional development.
- Good analytical skills and the ability to prepare clear and concise reports on complex issues and in formats suitable for a variety of audiences.
- Knowledge and understanding of the role and functions of local government.
Desirable
- Experience in using statistical software to carry out detailed data analysis including the development of information systems and processes, combining data from various sources to produce information which is relevant and fit for purpose and assessing the suitability of different ICT solutions.
- SQL Knowledge.
- Report writing SSRS.
- Power BI / Tableau.
- Excel / Power Query.
- Experience of data management, including capturing data, organising data in line with recognised standards and sharing data securely in line with legislation.
- Experience of using GIS software to model activity.
- Experience of submitting statutory returns, automating data reporting and target setting.
- Experience in translating government guidance into action.
