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General Manager - Catering
Location: HMP Prison Services - Oxford
Salary: £41,000
Employment Type: Full time, 40 hours a week, 8am - 4pm, Monday to Friday
About the role:
Our client is seeking a General Manager to lead their catering team for HMP prison services in Oxfordshire. Overall you will take ownership and accountability of the operational and financial management of the unit. The role will focus on the prisoner catering as well as the staff coffee shop.
General Manager Responsibilities:
- Work closely with the Head Chef to ensure all processes are in place.
- Ensure Opx and waste management processes are in place and weekly reviews are completed for production.
- Champion excellent customer service and effectively implement all customer communication tools provided by Marketing in order to build sales.
- Ensure RRP is maintained as per company policy and that the tariff in all areas meets client / company requirements.
- Implementation of schemes including new products, planograms, procedures and menu specifications, ensuring they adhere to guidelines and brand standards.
- Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return.
- Coordinates others to ensure all daily paper / computer work is complete and that inventories and statistical reports are completed correctly and at the right time.
- Ensure strict compliance with Aramark Hygiene and Safety requirements.
- Ensure only nominated suppliers are used in the business.
- Act as a purchasing officer and budget controller for the restaurant with support from Team Leaders / Senior Team Leaders.
- Prepare and manage accurate projections for all P & L accounts including raw materials, wages etc.
- Line management, scheduling and performance management of Team Leaders / Senior Team Leaders; Senior / Head Chefs on site and, in some cases, direct line management of Team Members.
- Ensure Team Leaders and Team Members receive appropriate training to company policies; legal and health and safety requirements.
- Champion a training culture within the team to ensure succession planning.
- Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets. Annual reviews for all staff are completed.
- Plan and lead team management meetings and daily briefings.
- Ensure work packs and staff training records are maintained as per company policy.
- Ensure that any equipment issues that may result in causing risk to staff or client and customers are reported to the health and safety helpline.
- Raise any issues with clients to line managers to ensure clients resolve the matter.
- Ensure that all food diaries on site are checked and actions taken as appropriate.
General Manager Qualifications & Experience:
- Food Hygiene Certificate Level 3
- Proven track record in delivering budgeted profit levels
- External qualification from another business sector.
Benefits:
- Loyalty bonus
- Signing bonus
- Childcare
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Sick pay
Suitable candidates will need to successfully complete a full vetting check prior to starting.
