We are looking for an individual focused on creating success within their team. Our client, an established British brand is looking to recruit a passionate and motivational individual to join their team as the Store Manager.
The main responsibility for this role is driving sales while leading, developing and motivating your team to provide the highest levels of guest experience, satisfaction, service and a smooth running of the store.
Duties of the role:
- Work alongside your team to encourage performance and exceed sales targets.
- Demonstrate and share innovative selling techniques and approaches to boost sales impact on clients.
- Manage relationships between stores, departments and stakeholders.
- High turnover of stock, high demand, be forward thinking and an expert of the brand.
- Compile reports based upon store performance to present to management.
- Monitor the store inventory, merchandising and cleanliness, ensuring that standards are maintained.
- Ensure that excellent customer service is exercised at all times within your store.
- Report and aim to resolve any issues that may arise, including any in relation to CRM systems within store.
- Ensure paperwork is completed for collections and deliveries.
- General office duties including rota creation, banking, reconciliation and compiling reports.
- Implement promotions run by the company.
- Hold daily briefings.
- Provide training for all staff within your store, existing and new team members.
- Conduct regular 1-1s to discuss targets and KPIs for staff members.
- Ensure that all HR and Payroll administration is completed.
- Provide a personalised, welcoming and dedicated service to clients, with establishing the idea of creating and establishing repeat business, the clienttelling element and drive the team to take ownership of their clients and sales.
- Support the recruitment process when new staff are required.
Personal Attributes:
- Have experience within Retail leadership/management.
- Be driven and passionate about the brand and willing to develop knowledge and support a team.
- Demonstrate excellent leadership skills and the ability to motivate, coach and nurture the team to provide outstanding results.
- Work well under pressure, being highly organised.
- Understand the importance of visual merchandising, clienttelling and promoting customer loyalty in store.
- Show ambition to meet targets and KPI’s both individually and store based.
- Excellent communication skills, both written and verbal with the ability to problem solve efficiently.
- High level of accuracy and attention to detail.
- Bring a positive, 'bubbly’ and 'can-do’ attitude to work, creating a supportive and cohesive team.
- Lead by example, believe and encourage your team.
Offering £35,000 per annum, this position is based in Bicester and is 40 hours per week, the company also offer a very generous discount, 1% commission scheme and 25 days holiday plus bank holidays.
If you have the skills and passion required for this role, please apply now!
K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.