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Junior Product Support Executive

Talent Guardian
Posted 5 hours ago, valid for 25 days
Location

Biggleswade, Bedfordshire SG18 9NN, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

Employee Assistance
Employee Discounts

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A fantastic opportunity has opened up for a Junior Product Support Executive to join an innovative manufacturing team based in Biggleswade.
  • The role requires no prior experience, making it ideal for someone looking to start their career in product support.
  • The position offers a competitive salary of £24,000 per year, along with a range of awesome benefits.
  • Key responsibilities include managing spare parts orders, conducting quality control checks, and supporting the customer service team.
  • This full-time role features a 39-hour workweek, with Monday to Friday hours, and emphasizes a collaborative and proactive work environment.
  • Based in Biggleswade
  • Monday to Friday
  • Awesome benefits!
A fantastic opportunity has opened up for a Junior Product Support Executive to join an established and innovative manufacturing team based in Biggleswade. In this hands-on role, you’ll play an essential part in delivering outstanding product support and customer service. Reporting to the Head of Product Management and working closely with the Product Support Manager, this role is perfect for someone proactive and enthusiastic about contributing to a fast-paced and collaborative team environment. Key Responsibilities:
  • Efficiently pick and pack spare parts orders to ensure timely and accurate fulfilment.
  • Manage and respond to incoming emails related to spare parts, communicating promptly and professionally.
  • Conduct quality control checks on products to maintain high standards before distribution.
  • Maintain the loan pushchair fleet, ensuring all units are in excellent condition for customer use.
  • Assist with the preparation and packing for trade and consumer shows throughout the year.
  • Support stocktaking activities to help maintain accurate inventory and identify discrepancies.
  • Keep a clean and organised workspace, adhering to health and safety standards.
  • Work closely with the customer service team to address product queries and ensure smooth processes for customer assistance.
  • Provide general product support across the department, contributing to continuous improvement initiatives.
 This role offers a range of benefits, including:
  • Death in service benefit
  • Employee assistance programme
  • Profit-related pay
  • Additional holiday purchase options
  • Access to an employee discount scheme
 The position is full-time with a 39-hour workweek: Monday to Thursday, 8:00 AM to 5:00 PM, and Friday, 8:00 AM to 4:00 PM. This is a fantastic opportunity for someone looking to start or grow their career in product support within a supportive, growth-oriented company. If you’re motivated and excited to be part of a passionate team, apply today!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.