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1st Line Support Engineer

Partnerscale Limited
Posted 5 days ago, valid for 17 days
Location

Biggleswade, Bedfordshire SG18 9NN, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a 1st Line Support Engineer located in Biggleswade, with working hours from 7am to 3pm and a 2pm finish on Fridays.
  • The salary ranges from £25k to £28k, depending on experience, along with additional benefits.
  • Candidates should have at least 1 year of hands-on experience in IT support, particularly with Microsoft Office 365, Windows 10 troubleshooting, Active Directory, and networking for end-users.
  • The role involves supporting business-as-usual activities for internal users across two sites and contributing to various IT projects.
  • This opportunity is ideal for aspiring IT Support Engineers looking for a supportive environment that encourages professional development.

1st Line Support Engineer

Biggleswade (onsite)

7am - 3pm shift (2pm finish on Fridays).

£25k - £28k (Dependant on experience) + benefits

We are working with well-known distribution business in Biggleswade who are looking for an internal, 1st Line Support Engineer to join their growing Infrastructure team. After a recent takeover, they are going from strength-to-strength, bringing on international brands to the portfolio and targeting global expansion.

This is a multi-site organisation with a largely Azure cloud-based environment. Reporting to the Head of IT, you’ll be supporting BAU activity for internal users across 2 sites as well as supporting the delivery migration, upgrade & implementation projects.

The Head of IT is looking for a confident, hands-on Support Engineer who can contribute towards developing a new outlook in IT for the business, and work towards progressing to a 2nd Line Support position.

He is passionate about the people in his teams and actively encourages professional and personal development, including providing industry certification budgets.

We would therefore love to talk to 1st Line Support / Service Desk Engineers with 1 year+ hands-on experience and experience supporting issues with MIcrosoft Office 365, Windows 10 troubleshooting, Active Directory (ADDC - fault finding) and networking for end-users (patching).

This is a fantastic environment for any aspiring IT Support Engineer who is looking to work in an environment where the Manager truly cares about their personal development.

Please note: Interviews have started for this role so apply at the earliest opportunity to be considered and avoid disappointment.

Keywords: 1st line, Support engineer, level-1, cloud, Microsoft Office 365, Active Directory, ADDC, Azure, Networking, Backups, Windows 10, IT Support, Support Analyst.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.