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Basic salary of £24,000 - £35,000 (depending on experience)
£35k - £60k + OTE
Supplemental pay types:
-Performance bonus
-Referral programme
28 days annual leave (including bank holidays)
Monday Friday 09:00am to 17:30pm
Benefits:
-Company events
Locations: Upminster and/or Billericay
-Reliably commute or plan to relocate before starting work (required)
Company Profile:
Claims.com is the foremost professional services provider for the UKs top law firms, delivering marketing and administrative services across a wide range of compensation claim topics within the UK business arena.
An amazing opportunity has presented itself to help build upon the success of Claims.com as it expands its portfolio of products and services where you can play a key part in strengthening and developing our relationships with our valued business customers.
If you are a motivated, personable, and detail-oriented individual with exemplary organisation skills, then you could be the perfect fit for the Claims.com exciting opportunity. You will primarily be working with new and existing clients, many of whom are members of our business-to-business network who have requested further assistance in relation to their business claims. You will be working with a broad spectrum of businesses, from multibillion accounts to sole traders.
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Job Description
We are seeking experienced Key Account Managers with a proven track record in managing major accounts, building strong client relationships, and driving business growth. If you are a seasoned professional looking for a dynamic and rewarding environment, we want you.
Additionally, we are looking for enthusiastic General Account Managers with potential and a desire to grow. This role offers a fantastic opportunity for career advancement in a thriving business. As an Account Manager, you will play a crucial role in managing client relationships and contributing to our overall success.
Key responsibilities will include:
-To make appointment calls to existing (and new) clients who have requested contact, working on pre specified claims campaigns through the use of a CRM
-To identify current & potential members needs, provide claim products, that fully meet our customers expectations
-To handle customers confidently in a non-advisory capacity, providing outcomes that are within the interest of both the customer and the business
-Work towards and achieve agreed individual and team performance objectives, contributing to the overall company objectives
-To support management in the successful day-to-day running and the development of the department
-To manage your own time, act with integrity, due care, skill and diligence
-To be productive and resourceful in your approach and be the best version of yourself possible
Profile
-Minimum 1+ years of experience in outbound sales and/or account management
-Claims/legal experience advantageous
-Excellent communication and customer service skills
-Ability to build rapport over the phone
-A strong drive to grow, succeed and achieve
-A keen eye for detail and the ability to manage your time efficiently
-Ability to input data using multiple systems efficiently and accurately
-Experience with a CRM beneficial
