Internal Account Executive

Rewards and Benefits on Offer

• Excellent company culture
• Training and career progression opportunities
• Monday to Friday working hours
• Permanent role
• Working within a fast-growing company

Our New Client Opportunity

Our client is a successful and established business based in Billingham. They are looking for an Internal Account Executive to join their team on a full time, permanent basis. If you meet the person specification for the role, please apply below.

The job you will be Doing

• Building going relationships with trade customers to encourage business growth, using telephone-based prospecting, educating and selling
• Carry out prospect calls to non-spending prospects
• Account management calls to branches according to call cycles
• Work to company and personal KPI’s
• Work with line manager to give input on annual strategic plan
• Prepare proposals and or quotations for accounts you are responsible for
• Work with our marketing team to ensure leads are developed
• Send product information as required
• Ensure incoming enquiries are dealt with in a timely manner
• Assist in monitoring trade accounts spend in conjunction with sales target tracking
• Assist with driving technology improvement to make department more efficient including CRM etc
• Ensure all customer contact details are correct in ERP system
• Provide data and reports for line manager as required in a timely manner
• Assist with telephone answering as required
• Account management of accounts you look after including dealing with queries / issues

About You

• Previous customer service experience
• Marketing and sales training would be an advantage
• Previous experience of using NetSuite is an advantage
• Strong team player
• Excellent telephone manner and communication skills
• Able to build strong customer relationships
• Be comfortable with outbound calling and prospecting
• Work in alignment with company values
• Adaptable to change in a growing and developing business