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Inbound Sales Agent
We are recruiting for one of the largest broadband service provider, seeking experienced individuals who would like to be part of their sales team. You will be expected to help and assist customers on technical queries and enquiries to re-contracting customers whilst offering additional products and services
SUBJECT TO DBS CHECKS
YOU WILL BE REQUIRED TO ATTEND AN ASSESSMENT DAY
11.44 p/h monthly pay, plus UNCAPPED COMMISSION OTE of 32k- 36k.
Hours are Monday- Friday, 8am-9pm / Saturday and Sunday, 8am-8pm on a rota basis (5 out of 7 days).
You will work an average of 40 hours per week, receiving 40 minutes for lunch and x2 10 minute breaks (Breaks are unpaid)
Job Purpose
Self-motivated with an aptitude for maintaining enthusiasm and focus
Tech Savvy
Confident personality
Competitive nature and motivated by targets
Ability to remain focused and effective in a high paced and high stress environment
Highly developed influencing and negotiating ability
Excellent attention to detail
Excellent working knowledge of Microsoft Office and competent keyboard skills
Good self-awareness and focus on self-development
A natural flair for striking rapport with others
Excellent conflict management skills and objection handling techniques
Committed to delivery of a consistently high quality of customer service
Generic Profile
Previous call centre work preferred
Broadband service provider experience advantageous or a technical/IT background
Excellent telephone manner and clear verbal communication skills
Strong spelling and grammar skills
Excellent organisational skills
Excellent listening & questioning skills
Good team player
Calm under pressure
What benefits will I receive in return?
Full training provided (6 weeks from 20/8 to 3/9you will be unable to take any time off during training)
On-site subsidised caf and free staff WI-FI
On-site Parking Facilities
Incentives
Opportunity for progression
