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Belmont Recruitment are currently looking for an experienced Pensions Administrator to join Wirral Council on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
Key Duties:
- Create and maintain active member records to ensure data quality and comply with statutory disclosure requirements and business requirements
- Process Scheme AVCs and Additional Pension Contribution (APC) contracts, along with updating existing contracts including ARCs and Added Years
- Analyse and assess the accuracy of data automatically processed and interfaced from disparate employer systems into the Pension Administration system
- Work to well defined business process to assist in the production of statistical and qualitative performance targets
- Determine eligibility , calculate and process short service refunds of contributions, ensuring the appropriate regulations and are applied within section performance targets
- Process deferred benefits which have minimal routine membership adjustments
- Process outgoing and incoming mail, scanning and filing documents from all service areas within the Fund; indexing casework to initiate work flows, including interrogation of member records.
- Deal with routine correspondence for active, deferred and pensioner members including processing changes of address, bank details and tax codes
- First point of contact either by telephone or face to face dealing with death notifications, bereaved family members on a daily basis.
Requirements:
- Knowledge of the Local Government Pension Scheme
- An understanding of HMRC and related legislation
- Excellent literacy and numeracy skills
- Good interpersonal skills
- Understanding of confidentiality requirements
- Demonstrate the ability to analyse information and make an appropriate decision on a course of action
- Experience of basic data input entry to business support systems
- Experience of working in a customer service or financial environment
Location - Birkenhead/Hybrid
If this role would be of interest, please apply with an up to date CV as soon as possible!
