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Hotel Operations Manager

SIXTY EIGHT LUXE
Posted a day ago, valid for a month
Location

Birmingham, West Midlands B1 2HW, England

Salary

£55,000 per annum

Contract type

Full Time

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Sonic Summary

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  • An international 4-star hotel is seeking an Operations Manager with a minimum of 5-7 years of progressive hotel management experience, including 3 years in a senior leadership role.
  • This 12-month fixed contract position offers a salary of £50,000 to £60,000, along with great benefits and potential for future opportunities within the group.
  • The Operations Manager will oversee daily hotel operations, ensuring exceptional guest experiences and financial performance while leading various departments such as Food and Beverage, Housekeeping, and Meetings & Events.
  • The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of delivering exceptional guest service and operational efficiencies.
  • A passion for hospitality and a commitment to excellence are essential, along with proficiency in hotel management systems like Opera and Micros.

INTERNATIONAL BRAND. 4 STAR HOTEL. FULL SERVICE. GREAT BENEFITS. PENDING REFURBISHMENT.

WHO ARE THEY?

We are seeking a charismatic, dynamic leader with a passion for hospitality to oversee all aspects of our clients operations working closely with the General Manager and support the pending

This is 12 month fixed contract, however there are many future opportunities within this amazing group and although not guaranteed, they would hope to fit the right person into the business longer term.

As the Operations Manager, you will oversee the daily operations of the hotel, ensuring exceptional guest experiences, financial performance, and staff development. You will work closely with department heads to maintain high standards in all operational areas, including housekeeping, front desk, food & beverage, and maintenance, and M&E.

WHAT WILL YOU GET UP TO?

  • Lead, motivate, and develop a team across various departments including Food and Beverage, Rooms, Housekeeping, and Meeting & Events.
  • Proven experience in hotel management, with a track record of success in delivering exceptional guest service.
  • Strong leadership skills with the ability to motivate and empower team members.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • In-depth understanding of hotel operations and guest satisfaction.
  • A passion for hospitality and a relentless commitment to excellence.

YOUR DNA

  • Minimum of 5-7 years of progressive hotel management experience, with at least 3 years in a senior leadership role.
  • Strong knowledge of hotel operations, including front office, housekeeping, food & beverage, and M&E.
  • Proven track record of driving operational efficiencies and delivering exceptional guest satisfaction.
  • Exceptional leadership and team-building skills with the ability to inspire and motivate.
  • Excellent communication, organizational, and problem-solving abilities.
  • Proficient in hotel management systems and software (e.g., Opera, Micros).


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    By applying, a Caterer account will be created for you. Caterer's Terms & Conditions and Privacy Policy will apply.